Frequently Asked Questions
Everything you need to know about your Superline shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders, and refunds are processed within 5-7 business days of receipt.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.
Which payment methods do you accept?
Superline accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Superline is committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit all our manufacturing partners annually.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel your order within 60 minutes of placement via your account dashboard. After that, you will need to initiate a return once the item arrives.